We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with your purchase or need to make a return, please carefully read the following return policy:
The item must be returned within 30 days of purchase.
The item must be in its original condition, unused, unaltered, and undamaged, and must include all accessories, tags, and packaging.
If you decide to make a return, please contact our customer support team and provide the order number and reason for return.
Our customer support team will provide you with return instructions and the necessary return documentation.
Once you receive the return instructions and return documentation, please follow the instructions to return the item to us.
Return Shipping Costs:
For returns caused by our error, such as incorrect shipment or damaged item, we will bear the return shipping costs.
For returns due to personal reasons, such as wrong size or dislike, the return shipping costs will be borne by you.
Once we receive the returned item and confirm that it meets the return conditions, we will initiate the refund process.
The refund will be issued to the original payment method and may take several business days to reflect in your account.
Please note the following:
Some items may not be eligible for return, such as personalized/customized items or non-returnable special items. Please review the return instructions on the product page before making a purchase.
We recommend using a tracked service when returning items to ensure the safe return of the goods.
If you have any questions about the return policy or need further assistance, please contact our customer support team. We are dedicated to assisting you and ensuring a smooth return process.
Thank you for your understanding and support. We look forward to providing you with excellent service and a pleasant shopping experience!